FAQs

COVID 19, all couriers are experiencing a level of delays. Once your item ships, please contact USPS for any tracking inquiries. If you do not get any assistance from USPS please email customercare@hairdecorcollection.com and our team will attempt to help.

Absolutely! All of our products are perfect for natural hair styling and extensions/wigs. We encourage you to use on both, you will not be disappointed!

All wig tailoring has a production time of 14 business days from the date order is placed. This means your order will be shipped by day 15. Please take this into consideration when choosing your shipping if you need your wig by a specific date.

Due to COVID-19, order processing is currently taking up to 5 business days. You will be notified via email once your order ships.

All results vary by individual and there are many factors to consider such as medical conditions, frequency of use, etc. However, for optimal results, we strongly recommend applying to your scalp daily. Consistencty is Key! Please take pics of your journey and be sure to tag us on IG for a mention!